Starone Associates
Pune, Maharashtra • Onsite • Permanent
Salary
4 – 5 LPA
Experience
1-3 years
Openings
2 - 5
Apply Before
15-07-2026
We are looking for a Customer Care Executive (Full Time, Onsite) based in Pune, Maharashtra with a salary of 4 – 5 LPA. The ideal candidate should have 1-3 years-level experience and hold a BCom degree or equivalent. We have 2 - 5 opening(s) for this role. You should be proficient in Communication Skills. As a Customer Care Executive, your key responsibilities will include: • Respond to customer queries via chat, email and phone • Resolve complaints promptly and professionally • Maintain customer satisfaction and NPS scores • Log all interactions in CRM software • Escalate unresolved issues to relevant teams • Identify recurring issues and report to product team • Assist customers with onboarding and product usage • Follow communication scripts and guidelines We offer Health insurance, Work from home, Performance bonus, Learning budget, Provident fund and Team outings to all our team members. Interested candidates should apply before 15-07-2026. We look forward to hearing from you.
BCom