Customer Support Executive

Starone Associates

Pune, Maharashtra • Onsite • Permanent

Salary

3 – 4 LPA

Experience

0-1 years

Openings

11 - 25

Apply Before

31-08-2026

Job Description

We are looking for a Customer Support Executive (Full Time, Onsite) based in Pune, Maharashtra with a salary of 3 – 4 LPA. The ideal candidate should have 0-1 years-level experience and hold a Graduation degree or equivalent. We have 11 - 25 opening(s) for this role. You should be proficient in English Speaking. As a Customer Support Executive, your key responsibilities will include: • Respond to customer queries via chat, email and phone • Resolve complaints promptly and professionally • Maintain customer satisfaction and NPS scores • Log all interactions in CRM software • Escalate unresolved issues to relevant teams • Identify recurring issues and report to product team • Follow communication scripts and guidelines • Assist customers with onboarding and product usage We offer Health insurance, Flexible hours, Performance bonus, Learning budget, Provident fund and Team outings to all our team members. Interested candidates should apply before 31-08-2026. We look forward to hearing from you.

Skills Required

English Speaking

Education Requirement

Graduation